Privacy policy
Last updated: November 10, 2026
Cadence is a task app for the things at home that come around again. It is made by KNP Trading LLC, Sacramento, California, United States ("we", "us"). This policy says what Cadence collects, where it is kept, who it is shared with, and how to delete it.
- You can use Cadence without an account. Then your tasks never leave your device.
- If you sign in, we store your tasks so they can be backed up and shared with your household.
- Cadence sends us anonymous usage data, such as which screens are opened, so we can improve it. It never includes your tasks, your email or your account, and you can turn it off in Settings.
- There are no ads, no advertising identifiers and no location tracking in the app.
- We don't sell your data.
What we collect
| What | When | Why |
|---|---|---|
| Email address, and your name if you give one | When you create an account or sign in with Apple or Google | To sign you in, send sign-in emails, and show your name to your household |
| Your own tasks, schedules, and completion history | When you're signed in | To back them up and bring them back on another device |
| Household tasks, who completed them and when, members, invite codes and activity | When you create or join a household | To share them with the members of that household |
| Subscription status: which plan, when it renews or ends, and a store account identifier | When you buy or restore Cadence Plus | To turn Plus on for you and your household |
| Anonymous usage data: which screens are opened, and events such as "a task was completed" or "the Cadence Plus screen was shown" | While "Share anonymous usage data" is on in Settings | To see which parts of Cadence are used and where people get stuck |
| Messages you send us | When you email support | To answer you |
Anonymous usage data
- What it is. A short, fixed list of events and screen names, with the app version, the operating system and its version, whether the device is a phone or a tablet, its screen size, and the region the device is set to. Each install has a random identifier so that events from one install can be counted together.
- What it never includes. Task names, household content, your name, your email address, your account, your precise location or your network address. It isn't linked to your Cadence account.
- Your choice. You can turn it off at any time in Settings, under Privacy. In the European Union, the European Economic Area, the United Kingdom and Switzerland it stays off unless you agree when Cadence asks.
- Who processes it. PostHog, an analytics provider, on our behalf. We don't use it for advertising and we don't combine it with data from other companies.
What stays on your device
- Tasks without an account. They are stored only on the device until you choose to bring them into an account. Deleting the app deletes them.
- Reminders. They are scheduled on your device. We don't send them from a server and we don't see them.
- Device counters. Separately from the usage data above, if you turn on "Local usage diagnostics" in Settings, Cadence counts a few actions on your device for 30 days to help you describe a problem. They contain no task names or household content, they are off until you turn them on, and they are never sent to us. Turning them off erases them.
What we don't collect
- Your location, contacts, photos or microphone.
- Advertising identifiers. We don't track you across other apps or websites.
- Payment details. Apple or Google handles payment; we never see your card.
Who can see your data
- Your household. Current members of a household can see its shared tasks, who completed them and when, the member list and its activity. Your own list is not shared.
- Companies that run parts of the service for us, only as needed to do so:
- Supabase: account sign-in and the database that stores synced tasks.
- RevenueCat: subscription status.
- Apple: Sign in with Apple and App Store purchases.
- Google: Google sign-in, and Google Play purchases where available.
- Resend: delivery of sign-in and account emails.
- PostHog: anonymous usage data, while it is turned on.
- The law. We may disclose information if the law requires it.
We don't sell personal data, and we don't share it for advertising.
How long we keep it
We keep your account and synced tasks until you delete them or your account. Support emails are kept as long as needed to help you. Anonymous usage data is kept only while it is useful for improving Cadence. Because it isn't linked to you, we can't find or delete one person's events; turning the setting off stops any more being sent.
Deleting your data
- In the app: Settings, then Account details, then Delete account. This removes your profile and your own tasks and history, and takes you out of your household.
- Shared records: the other members keep the household's tasks and history. Your name is removed from the completions you recorded there.
- On your device: the app clears its local copy, and tells you if it couldn't finish.
- By email: write to support@use-cadence.app from the address on your account and we'll delete it for you.
Deleting your account doesn't cancel a subscription. Cancel it in your store account.
Your choices and rights
You can see and change your tasks and profile in the app, and delete your account at any time. Depending on where you live, you may also have the right to ask for a copy of your data, to have it corrected or deleted, or to object to how it is used. Write to support@use-cadence.app and we'll respond. We won't treat you differently for using these rights.
Where it is kept and how it is protected
Synced data is stored with our providers in the United States and may be processed in other countries where they operate. It is sent over encrypted connections, and the database only lets an account read its own tasks and the households it belongs to. No system is perfectly secure, so we can't promise that nothing will ever go wrong.
Children
Cadence is not directed to children under 13, and we don't knowingly collect their personal information. If you believe a child has given us personal information, write to us and we'll delete it.
Changes
If we change this policy, we'll update the date at the top. For changes that matter, we'll also tell you in the app or by email.
Contact
KNP Trading LLC
Sacramento, California, United States
support@use-cadence.app